We are committed to providing a smooth and transparent shipping experience for our customers while complying fully with all applicable laws. Please read this policy carefully before placing your order.
We currently ship only to U.S. states where THCA is legal. It is your responsibility to know your local laws before placing an order. We will not ship to:
Alaska, Arkansas, California, Colorado, Hawaii, Idaho, Kansas, Louisiana, Michigan, Montana, New Hampshire, Oklahoma, Oregon, Puerto Rico, Rhode Island, Utah, Vermont and Washington.
We do not ship internationally at this time. If you are outside the U.S., feel free to reach out — we’d still love to connect: info@stash.com.
Once your order is received, it will be placed in our fulfillment queue.
Orders submitted before 12PM PST are shipped the same day. Our processing typically takes one (1) business day. You may cancel your order for a full refund before your order has shipped.
Please note that during peak times, such as product drops and holidays, processing may require an additional business day.
When your order is ready to ship, you will receive an email containing your USPS tracking information. You can track your shipment here.
Shipping delays can occur and are beyond our control once your package leaves our facility. For any delivery issues, we encourage you to contact USPS directly at 1-800-275-8777.
Orders will be shipped in compliance with all hemp laws and will include a Certificate of Analysis showing that everything contained in the shipment contains less than 0.3% Delta 9 THC. Compliant with all State and Federal Hemp Laws.
Returns must be approved in advance. Unauthorized returns will be refused and returned to the sender. For more details, please refer to our Refund Policy.
We're here to help. Contact us at support@stash.com.
